Refund policy
Thank you for purchasing from Mattia Brescianini. We exclusively offer downloadable digital products (e.g., PDF files, guides, online content) which are made available immediately after payment.
❗ No refunds after download
In accordance with digital content regulations and the policies of Shopify Payments and PayPal, we cannot offer refunds once the file has been downloaded or access to the content has been provided.
This also applies if the download was completed automatically or from devices associated with the customer’s account.
🛠️ Technical issues?
If you experience any issues with the file (corrupted file, unreadable content, or non-working link), please contact us immediately at:
📧 brescianini.collab@gmail.com
We are available to help resolve any inconvenience.
📌 Legal Notice
At the time of purchase, the customer agrees that:
-
The purchased content is non-refundable
-
The right of withdrawal does not apply, pursuant to Article 59, paragraph 1, letter (o) of the Italian Consumer Code and EU regulations on digital content
-
The customer has explicitly consented to the immediate delivery of the digital content and waived the right of withdrawal